Privacy Policy

Palm Coast Tile & Stone ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, https://palmcoaststone.com/ ("Website"), contact us, or use our services.

Contact Information

Palm Coast Tile & Stone
Palm Coast, FL 32164
Phone: (386) 393-1166
Email: palmcoaststone@gmail.com

Information We Collect

We may collect the following categories of personal information:

Information You Provide Directly

When you submit a contact form, request a quote, call us, email us, or otherwise communicate with us, we may collect:

• Full name
• Email address
• Phone number
• Project details or messages you provide
• Any other information you voluntarily submit

Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Referring website
• Pages visited
• Date and time of visits
• Website interaction data

Cookies and Similar Technologies

We may use cookies, analytics tools, pixels, and similar technologies to improve Website functionality, understand visitor behavior, and enhance user experience.

You may disable cookies through your browser settings; however, some Website features may not function properly.

How We Use Personal Information

We may use personal information to:

• Respond to inquiries and quote requests
• Communicate with customers and prospective customers
• Provide requested services
• Schedule consultations and appointments
• Improve our Website and services
• Analyze Website performance and visitor interactions
• Detect security incidents and prevent fraud
• Comply with legal obligations
• Enforce our terms and policies

We only use personal information for legitimate business purposes and as otherwise permitted by law.

Sources of Personal Information

We collect personal information from:

• Information you submit through our Website
• Direct communications with you
• Website analytics providers
• Cookies and tracking technologies
• Service providers assisting with Website operations

Disclosure of Personal Information

We do not sell personal information for monetary compensation.

We may disclose personal information to:

Service Providers

Third-party vendors that assist with:

• Website hosting
• Email communications
• Website analytics
• Customer relationship management
• Security and fraud prevention

These providers are contractually obligated to use information only for authorized business purposes.

Legal Requirements

We may disclose information when required by law or when we reasonably believe disclosure is necessary to:

• Comply with legal obligations
• Respond to lawful requests from authorities
• Protect our rights or property
• Investigate fraud or security issues
• Protect the safety of customers or the public

Business Transfers

In the event of a merger, acquisition, sale, or transfer of assets, personal information may be transferred as part of the transaction.

Sensitive Personal Information

We do not intentionally collect sensitive personal information such as:

• Social Security numbers
• Driver's license numbers
• Financial account information
• Medical information
• Biometric information
• Precise geolocation data

Please do not submit such information through our Website.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide services
• Respond to inquiries
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Retention periods may vary depending on the nature of the information and legal requirements.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage method can be guaranteed to be 100% secure.

Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information.

These rights may include:

Right to Know

You may request information about:

• The categories of personal information collected
• Sources of collection
• Business purposes for collection
• Categories of third parties receiving information

Right to Access

You may request a copy of personal information we maintain about you.

Right to Correct

You may request correction of inaccurate personal information.

Right to Delete

You may request deletion of personal information, subject to legal exceptions.

Right to Data Portability

You may request a copy of your personal information in a portable format where applicable.

Right to Opt Out

Where required by applicable law, you may opt out of:

• Sale of personal information
• Targeted advertising
• Profiling that produces legal or similarly significant effects

Palm Coast Tile & Stone does not currently sell personal information or engage in profiling that produces legal or similarly significant effects.

Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

Exercising Your Rights

To submit a privacy request, contact us using:

Email: palmcoaststone@gmail.com
Phone: (386) 393-1166

Please provide sufficient information for us to verify your identity before processing your request.

We may deny requests when permitted by law, including situations where we cannot verify identity or where an exception applies.

If your state law provides an appeal process and your request is denied, you may contact us to appeal our decision.

California Privacy Notice

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

California residents may request:

• Access to personal information
• Correction of inaccurate information
• Deletion of personal information
• Information regarding disclosures of personal information
• Limitation of certain uses of sensitive personal information where applicable

Palm Coast Tile & Stone does not knowingly sell or share personal information as those terms are defined under California law.

Do Not Track Signals

Some web browsers transmit "Do Not Track" signals.

Because there is no universally accepted standard for responding to such signals, our Website may not respond to them at this time.

Children's Privacy

Our Website is not directed toward children under 13 years of age.

We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.

Parents or guardians who believe a child has provided personal information may contact us using the information provided in this Policy.

Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those third-party websites. We encourage users to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated Effective Date. Continued use of the Website after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Palm Coast Tile & Stone
Palm Coast, FL 32164
Phone: (386) 393-1166
Email: palmcoaststone@gmail.com
Website: https://palmcoaststone.com/